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Optimiza has a long and successful track
record in offering clients, throughout the region, a full range of management
and IT consulting. We help organizations bridge the gap between business and
technology, by working closely with top management to address business needs and
manage the most critical initiatives. Optimiza‘s consulting team combines a
professional pool of Senior Consultants, Subject Matter Experts and Project
Managers.
Optimiza’s consulting services include:
Management Consulting Services:
Business Strategy & Planning
Optimiza offers consulting services in formulation,
planning and implementation of corporate strategies, taking into consideration
the overall corporate objectives, internal state, external environment and other
key factors. Our experience in formulating strategies includes strategies for
post Mergers and Acquisitions (M&A), growth, new investments, launching of new
products, and accessing new markets.
Optimiza also
formulates and helps execute the right transformation strategy for companies who
need significant company-wide changes, whilst remaining flexible and adaptable
to changing circumstances. We make sure your goals, preferred future state and
the initiatives leading to it are all realistic, clear, concise and measurable
through the use of internationally recognized management tools (i.e., Balance
Scorecard), enabling clients to clarify their vision and strategy, and translate
them into action. Our understanding of the critical success factors, market
trends, and key approaches allow us to plan your lowest-risk transformation
initiative, whether it was a restructuring project, business units' alignment,
management framework implementation, post-merger integration, or leadership
style adjustment.
Optimiza’s consulting services include helping companies
plan for the future of its business by conducting detailed market research,
evaluating feasibility of ideas and developing business plans. The Business
Strategy & Planning practice at Optimiza covers the following consulting
services:
Business Process Management (BPM)
Optimiza
helps its clients better manage their business processes through redesigning and
implementing improved business processes that achieve dramatic returns, when a
client needs significant improvements to the efficiency and cost of processes or
when introducing new enterprise-wide systems.
We reengineer
processes by mapping the as-is processes, determining targeted Key Performance
Indicators (KPI) and associated levels against which the to-be processes will be
benchmarked, measuring process performance against set KPI and simulate
potential to-be processes, then select the optimum to-be option that achieves
the targeted KPI levels.
Through wide
expertise across a diversified team of consultants, we also document business
processes and develop supporting standardized kits according to ISO requirements
that assure businesses reliable and consistent implementation of their
processes. The Business Process Management practice at Optimiza covers the
following consulting services:
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Business Process Re-engineering (BPR)
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Business Process Optimization (BPO)
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Business Process Documentation (BPD)
Human Resources Management (HRM)
Optimiza has
long invested in its Human Resources Management (HRM) practice where it has
become a valuable offering in helping organizations accomplish their objectives
by attracting, motivating and retaining talented employees. Optimiza believes
that not just financial and technological capital provides companies with
competitive advantages, but also its human capital.
Optimiza
covers a wide range of HRM areas through a dedicated HR team with extensive
knowledge and experience. Optimiza has a proven record of carrying out numerous
successful HR engagements for various organizations across several industries
within the MENA region. Our Human Resources Management (HRM) practice covers a
variety of consulting services, including:
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Job Analysis
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Job Evaluation & Grading
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Salary Surveys
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Compensation & Benefits (Total Rewards
System)
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Performance Management System
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Human Development & Training
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Policies & Procedures
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Organizational Design & Development
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Manpower Analysis
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Developing Succession Plans
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Developing Career Path Plans
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Career Development Planning
Project Management (PM)
A Project
Management Office (PMO) will facilitate the proper initiation, planning,
monitoring and controlling of projects that will ensure delivery of projects
on-time and within budget. Optimiza has extensive expertise in building and
deploying a full project management office framework that includes comprehensive
governance, policies and procedures and tools needed to successfully carry out
the complete project management cycle.
Optimiza has
extensive knowledge in implementing PMI standards and disciplines to be able to
successfully deliver desired results by managing project scope and identifying
lessons learnt. Our PMO practice supports business-oriented organizations
focusing on return on investment by providing cost control tools and efficient
resource allocation. Our Project Management practice at Optimiza covers the
following consulting services:
Business Performance Optimization
Optimiza has
in-depth expertise in the majority of business capabilities that are critical
for the profitability of the business. These capabilities include: strategy,
products, market, customer, sales, service, supply chain, information
technology, production and operations, finance and performance management, and
people and culture. Optimiza’s Enterprise Capability Assessment framework can
assess all these areas and develop specific improvement action plans that can
optimize organizations.
Through
Activity-Based Costing (ABC) our clients are able to identify, describe, assign
costs to, and report on their organization’s operations. ABC identifies
opportunities to improve business process effectiveness and efficiency by
determining the "true" cost of a product or service. We also work on analyzing
and designing solutions to optimize working capital components, namely;
inventory, payables, and receivables through comprehensive Working Capital
Optimization expertise and services. We are able to assist our clients in
selecting and deploying business automation solutions successfully and
efficiently (ERP, HRMS, etc.). Our Business Performance Optimization practice at
Optimiza covers the following consulting services cover:
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Enterprise Capability Assessment
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Activity-Based Costing (ABC)
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Cost Accounting
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Working Capital Optimization
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Production Optimization
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Business Automation Solutions
Supply Chain Optimization
Through a
world-class team of Supply Chain Management experts and consultants, Optimiza
can assess the entire or part of the supply chain of an organization in terms of
processes, human resources and technology, through careful analysis of
performance gaps, both quantitatively and qualitatively, recommending
improvement solutions, and developing improvement roadmaps for bridging the
identified gaps.
Optimiza is
fully equipped to streamline a client’s purchasing processes and/or generate a
business manual for operating the purchasing function, with a bottom line of
accelerating flow of sourcing and procurement information, eliminating process
bottlenecks, reducing human errors, increasing employee productivity, leveraging
buying power, reducing costs and enhancing relationships with suppliers. We also
help our clients avoid supply imbalances, enjoy an effective supply chain, make
informed decisions about customer orders, inventory levels and reorder
quantities, delivery of goods, operational workload, capacity requirements for
warehouses, labor, equipment, budgets, plans for future sales promotion, and/or
the introduction of new products; for all make-to-stock, make-to-order, and
assemble-to-order products. Our consulting services in this area cover:
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Assessments using the SCOR Model
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Logistics & Distribution
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Balancing Supply & Demand (Forecasting &
Inventory Planning)
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Procurement & Cataloging
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Strategic Vendor Management
IT Consulting Services:
Business Continuity and Disaster Recovery
Business Continuity Management (BCM) is a holistic management process that
identifies potential impacts that threaten an organization, and provides a
framework for building resilience and capabilities that safeguard the interests
of its key stakeholders, reputation, brand and value. Business Continuity
includes many technical areas such as disaster recovery, business recovery,
crisis management, incident management, emergency management, product recall,
contingency planning and can be summed up as the business’s ‘plan B’.
Disaster Recovery Planning (DRP) is a comprehensive statement of
consistent actions and procedures to be taken before, during, and after a
disaster. It refers to a coordinated strategy involving plans, procedures, and
technical measures that enable the recovery of IT systems, operations, and data
after a disruption.
By implementing Business Continuity and Disaster Recovery plans your business
will increase its recovery capabilities dramatically. This means you can make
the right decisions quickly, cut down time and minimize financial impact.
Preparedness is the key; it gives confidence. Having BC in place demonstrates a
duty of care to your customers and suppliers.
BC and DR are particularly relevant for those organizations that operate in high
risk environments such as finance, telecom, transportation and the public or
government sectors, where the ability to continue operating is essential, both
for the organization itself, as well as its customers and stakeholders. It is
never too early to begin business continuity planning, but clearly there are
times when it is too late. As a result, sitting down and beginning your plan
today is good business.
Optimiza consultants work with business and
technical people to plan, develop, and deploy end-to-end solutions and plans for
protecting critical business processes through leading edge services and
technologies.
IT Infrastructure (assessment, design and optimization through
consolidation, virtualization, integration and automation)
Optimiza offers a full array of IT Infrastructure Consulting Services to
quantify and qualify short and long term improvement of the customers’ IT
infrastructure environments. Our Assessment Design and Optimization services
include development and documentation tailored to the technology, data, and
applications that are tailored to meet your business needs and requirements.
Optimiza covers the following areas in IT infrastructure Optimization or
Simplification services:
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Consolidation –
Concentrating systems and resources into locations with fewer, but more
powerful, helping also to increase IT efficiency and simplify the
infrastructure. Additionally, centralized system management tools can help
improve scalability, availability, and disaster tolerance.
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Virtualization –
Virtualization helps in making complexity nearly transparent while offering
a composite view of the IT assets. This may help reduce capital and
administrative costs, while giving users better service and availability.
Our Virtualization services are designed to help make the IT infrastructure
more responsive, scalable and available.
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Integration –
Integrated systems environments simplify system management tasks and improve
security. When all servers for instance have secure access to all data, your
infrastructure will be able to respond better to your users’ information
needs.
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Automation –
Choosing IT infrastructure components with autonomic capabilities can
improve availability and responsiveness and help protect data as storage
needs grow. As soon as day-to-day tasks are automated, systems
administrators will be able to spend more time on critical, higher-level
tasks unique to a company’s business mission.
Not only do we offer a pre-packaged response, but we spend the time to ensure
that our services meet your needs every step of the way. As an experienced
service provider, we work with many different partners, types of toolsets which
result in a solution with the best combination of products for your needs and
the ability to leverage what you already have.
Enterprise Architecture (EA) and Service Oriented Architecture (SOA)
Enterprise Architecture (EA)
is a conceptual blueprint that defines the structure and operation of an
organization. The intent of EA is to determine how an organization can most
effectively achieve its current and future objectives. EA contains four key
perspectives;
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Business
Perspective
– It defines the processes and standards by which the business
operates on a day-to-day basis.
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Application
Perspective
– It defines the interactions among the processes and standards used by the
organization.
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Information
Perspective
– It defines and classifies the raw data (such as document files, databases,
images, presentations, and spreadsheets) that the organization requires in
order to efficiently operate.
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Technology
Perspective
– It defines the hardware, operating systems, programming, and networking
solutions used by the organization.
Purported advantages of having an EA include improved decision making, improved
adaptability to changing demands or market conditions, elimination of
inefficient and redundant processes, optimization of the use of organizational
assets and minimization of employee turnover.
Optimiza Enterprise Architects work with stakeholders, both leadership and
subject matter experts, to build a holistic view of the organization's strategy,
processes, information, and information technology assets. Their role is to take
this knowledge and ensure that your business and IT are in alignment properly.
They link the business mission, strategy, and processes of an organization to
its IT strategy, and documents this using multiple architectural models or views
that show how the current and future needs of an organization will be met in an
efficient, sustainable, agile, and adaptable manner.
There are architecture frameworks that encapsulate best-practice, which are
applied by Optimiza Enterprise Architects as guidance in achieving successful EA
projects. These include the Zachman Framework (ZIFA), the Open Group
Architectural Framework (TOGAF), Microsoft Framework (MOF) and others.
Service Oriented Architecture (SOA) –
Today, more and more
companies understand the need for SOA, drawn primarily by the promise of
interoperability in an increasingly global and heterogeneous business world, SOA
framework allows firms to better align their business needs and IT
infrastructure, lower development costs, encourage sharing of services, complete
integration faster and build industry best practices.
SOA is becoming the architectural style of choice in many enterprises. It has
seen explosive growth over the last years. It can be applied throughout the EA,
but is usually applied to the organization of the software that supports the
enterprise's business operations. With SOA, this software is organized as a set
of loosely-coupled software services. The services are supported by an
infrastructure that, together with the services, enables information to flow
freely within the enterprise and between the enterprise and external
organizations.
A major benefit of SOA is it delivers enterprise agility, by enabling rapid
development and modification of the software services. The infrastructure can
support this by including facilities such as business-oriented scripting
languages and model-driven implementation tools. These facilities support not
only the creation of new software services, but also the modification and
replacement of existing ones; in fact the whole service lifecycle. They are used
via human-computer interfaces by development staff.
IT Strategy and IT Governance
Relying on its accumulative experience across private and public sectors,
Optimiza will enhance your IT plan in the favor of your business. To achieve
this objective, Optimiza has built a pool of highly skilled and experienced IT
professionals with a business focus to help your organization benefit from IT
for the better of your business. We choose technologies that make your business
workflow run faster, less expensively and more reliably and also leverage your
general business.
Optimiza applies governance to IT investments, change projects and service
delivery. It extends governance to include the systems themselves that can give
the management tool the customer needs to overcome many persistent problems in
IT.
IT Governance is used to describe the processes for deciding how money should be
spent. It includes prioritization and justification of investments. It includes
controls on spending such as budgets and authorization levels. It is used to
describe many different aspects of IT change. It is sometimes used to describe
project management and control and to describe the management and controls of a
portfolio of projects. It is used to make sure that IT change processes comply
with regulatory requirements. Sometimes it covers the deployment of IT staff.
Simply speaking Governance is used to align IT change and expenditure to
business change and expenditure.
Information Security
Optimiza Information Security consultants enable you to prove the effectiveness
of the your IT defenses, identify weaknesses before they can be exploited,
locate gaps against industry standards, expose and resolve areas of
vulnerability, monitor security against new threats, improve network and system
reliability, enhance protection against internal and external threats and
provide documented proof of the effectiveness of your security defenses.
Optimiza offers the following information security services:
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Services for People:
Optimiza offers security training, security awareness program, social
engineering and organizational structuring.
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Services for Process:
Optimiza offers information security policies, business continuity planning,
and international standards (Basel II, ISO 27001, PCI, Risk Management, and
Compliance Auditing).
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Services for
Technology:
Optimiza offers vulnerability assessment, network and application
penetration testing, architecture review and design, and digital and
computer forensics.
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Managed Security
Services (MSS):
This type of service offering is designed to provide small, medium and large
organizations the ability to leverage 24x7x365 security monitoring and
management in order to respond more efficiently to incidents and become more
proactive. More and more organizations are turning to Optimiza for a range
of security services to reduce costs and to access skilled staff whose
full-time job is security. Such services may include:
Network boundary
protection: including managed security services for firewalls, Intrusion
Detection Systems (IDSs), and Virtual Private Networks (VPNs),
Security monitoring,
Incident
management: including Emergency Response and Forensic Analysis,
Vulnerability
Assessment and Penetration Testing,
Anti-virus and
Content Filtering Services and
Information
Security Risk Assessments.
IT Compliance and Standardization (Governance, Risk and Compliance: GRC)
Optimiza offers a
variety of IT Compliance services as separate services for all of the above
consulting service packages such as but not limited to (BS25999, ISO27001, PCI,
TIA 942, BASEL II, etc) that cover the Governance, Risk, and Compliance (GRC)
areas for different IT organizations and entities.
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